Products for video surveillance, indoor and outdoor lighting control or remotely switchable sockets are subject to strong product range and functional dynamics and also require extensive product knowledge on the part of the sales staff.
The product data provided by the industry, such as descriptive Texts, Images, Data sheets or Application videos, have been embedded in a structured operating concept and allow the user a clear and quick introduction to the respective topic, thus eliminating the fear of making a wrong purchase.
Monthly evaluations for analyzing user behavior at the point of sale support purchasing in optimizing the product range. Appropriate adjustments and updates can be implemented at short notice via remote maintenance. Regular function checks by means of monitoring software ensure the proper operation of all devices.
The connection of the consulting solution to the Retailer merchandise management system represents a further added value of the solution. The associated display of product availability and real-time price information rounds off the consulting solution for the shopper and the sales staff.
In the event of an out-of-shelf situation, the products can be ordered and paid for online on site.